How can sales tactics help with BA communication?
In the world of sales, there’s a technique called “Feature Benefit” selling. At a high level, it is a selling technique in which the seller ties every feature with an advantage or benefit that the...
View ArticleBusiness Analysts…FYI
As Business Analysts, we need to be one of the best communicators on the project team, if not the best communicator on the project team. For this reason, I feel that “FYI” should probably be stricken...
View ArticleWho’s in your Community of Practice?
You’ve put a lot of time into getting approval for your Business Analysis Community of Practice (CoP) or Center of Excellence. Hours spent creating presentations. Hours spent proposing its value to...
View ArticleInterface Analysis – it’s not just an afterthought
In the process of confirming my airfare to Honolulu (HNL for those who understand airport codes), I looked at my flights and connections. Two connections each way, three flights out and three flights...
View ArticleBeing part of the solution
You can probably recollect at least one business nightmare over the past few years you have heard about, been affected by and unfortunately sometimes even been an unwilling participant in creating. The...
View ArticleWhen is Analysis Complete? When You’re Finished!
When I teach a class, I’ll ask the students to tell me what they consider to be their pain points and issues with performing analysis. One that seems to come up quite frequently is knowing when you are...
View ArticleWhy buying orange juice on the way home from work can get you in trouble
It’s a common scenario. You’re on your way home from work when your spouse sends you a text message to pick up some milk, orange juice, and bread on your way home (of course you read the text while...
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Business Analysis Comic Strip February 2013
Wow. I have never seen Stanley this upset. Do you know of any processes or decisions that upset your customers like this?
View ArticleBusiness Analysis is Dead, Long Live Business Analysis
Originally posted on BA Times in January 2013. The start of a new year is a good time to reflect. I have been thinking about where business analysis has come and where is it headed. During my thought...
View ArticleGet Critically Thinking BAs on Your Team
Recently, we have been focusing on the topic of critical thinking and I was reminded of a blog that I wrote for BATimes a couple years ago. Critical thinking is something that people ask us about all...
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